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  • White
  • A-Line/Princess Satin Ruffles Sweetheart Sleeveless Sweep/Brush Train Wedding Dresses
  • A-Line/Princess Satin Ruffles Sweetheart Sleeveless Sweep/Brush Train Wedding Dresses
  • A-Line/Princess Satin Ruffles Sweetheart Sleeveless Sweep/Brush Train Wedding Dresses
 

White

A-Line/Princess Satin Ruffles Sweetheart Sleeveless Sweep/Brush Train Wedding Dresses #HE16088HE0065

Sale Price: $136.00

Market Price: $240.00

(44% OFF)
Easy Returns
Worldwide Shipping

* Required Fields

Tailoring Time: 12-15 days Whether you choose a standard size or custom measurements, our tailors craft each dress to order. Shipping Time: 5-8 days Your dress will be finished tailoring in around 12-15 days. Then we will ship it out via UPS / DHL / TNT/Fedex.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

The earliest arrival date is Dec 26,2022 if order placed TODAY.

Descriptions & Tips

Details

Model size: Height: 5.7 ft, Bust: 34.6 in, Waist: 25.2 in, Hips: 36.6 in

Modern with the right amount of romantic, sexy touches. This A-line gown features a beautiful bodice with the sweetheart neckline. An invisible zipper complete the look.

Descriptions
SKU HE16088HE0065
Season Spring,Summer,Fall,Winter
Fabric Satin
Neckline Sweetheart
Silhouette A-Line/Princess
Built-in Bra Yes
Sleeve Sleeveless
Waist Natural
Back Style Zipper
Hemline/Train Sweep/Brush Train
Package Weight 2000.0000

Multi-color Style Description

The white/ black/ ivory lace will remain the same if you choose other colors for the dress (this also apply to the dress which the top part and the bottom part are in different colors).

Learn More About Our Process Description


Due to lighting, display and other factors, the color of the picture and the actual color of the product may have slight differences. The color display will be based on Apple devices.


Because of the material manufacturing process, the color of each batch of material will have a little difference.


We will insist on continuous improvement of the manufacturing process to minimize color differences..

How to Clean & Preserve

1. Determine which fabric the dress is made of. If the garment is silk, lace or a vintage gown, it's better to have it cleaned by a professional.

2. Inspect the dress thoroughly to locate any stains, including stains from perspirations, foods, liquids and makeup. If the dress is full-length, the hem will most likely have collected dirt.

Learn More About Our Attention & Care

Return Policy

1)Worry-Free Returns are available for standard sizes within 14 days. Custom sizes are final sale.

2)Please make sure they are in their original conditions - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.

Learn more about Our Return Policy.

Faq

Order

Q: Can I pay with my Credit Card?
A: Yes, we accept all major Credit and Debit Cards which include but are not exclusive to Visa and MasterCard.
Q: I would like to cancel my order.
A: Don't worry as long as your parcel for your non-custom product wasn't shipped yet, you can cancel it by contacting our service team.
Q: Can I order by calling the service number?
A: Sorry currently we are not able to take your order by telephone. But we are working hard on bringing you the feature. But you can still use your Smartphone to place an order.
Q: What are special requirements?
A: If you need any alterations to be done to the product you can describe it in the special requirements field e.g. the dress has no straps, but you would like to have straps, then we can arrange that, we can provide alterations for all dresses to a certain extent.
Q: Is this a legit company?
A: Please, rest assured that our company is both legal and formal. Hebeos.com has been verified by Norton Secured Seal and using HTTPS security protocol. You can pay via PayPal for your order and your payment will be safeguarded. Moreover, you can also look up for real life pictures from our gallery or Facebook page. So we are legit and safe to use.
Q: Do you have any retail locations?
A: In order to eliminate the extra costs associated with physical storefronts (rent, insurance, staff), we currently only have an online store.

Shipping

Q: Which Shipping options are available?
A: We offer standard and expedited shipping worldwide. For drop or bulk shipping and wholesale container shipping we don't feature expedited options, please contact us if you want to order more than 100 dresses. We have great wholesale rates and your trips to our tailor workshops.
Q: How long is the delivery time?
A: When your parcel leaves our quality assurance warehouse, it takes around 3 - 8 days to reach you, depending on the item you order, its origin and destination.
Q: Can I change the delivery address after the order was placed?
A: Yes, please contact our customer service, but note that we can't change the delivery address once the shipping was already processed.
Q: Will I have to pay customs duties, taxes or other fees?
A: You will not be charged any consumption tax. However, you may need to pay the customs duties by yourself. For more details, please visit Customs & Tax in full.
Q: What is your Return & Refund?
A: Currently we offer an easy 14 days return policy. If you are not completely satisfied with your purchase, Please contact us to initiate the returning process. This is our Return & Refund.

Size

Q: How to know my size?
A: Each products description page features a detailed size chart, you can measure yourself and choose the dresses size according to the result. Don't get confused if you end up having a different size as your standard casual wear size, dresses have different sizing.
Q: How to measure myself?
A: We use three different factors, Bust, Waist, and Hips.
- Bust: Measure around the fullest part of your bust.
- Waist: Measure around natural waistline.
- Hips: Measure around the fullest part.
Make sure you wear tight clothes while measuring yourself. Please check if the dress has a built-in bra, if so, measure yourself without a bra.
Q: My body measurements don't fit a specific size!
A: You can choose custom measurements and enter your body measurements into the order details without choosing a pre-defined size. Extra fees might apply.
Q: Are the sizes e.g. UK 10, standard UK sizes?
A: There are no standard sizes for dresses in the UK or the EU, therefore pretty much every manufacturer is using their own chart. Please check our size chart for details.

Payment

Q: Which payment options are available?
A: You can pay for your purchase with all major Credit and Debit Card, or place an order with pre-payment and contact our support for available pre-payment option which includes Bank Transfer, Western Union, and MoneyGram.
Q: Is my payment secure?
A: Definitely yes! We use the highest industry standards to secure our website and the payment process. Hebeos.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).
Q: How do I make changes after my order has been placed?
A: If you receive an order confirmation email and notice a mistake with the order, please contact us as soon as possible. If it’s after business hours, leave us a clear and detailed message with your full name, phone number, and order number (if available) via email.

Reviews

Question

Overall Rating
5
base on 54 Reviews
Write A Review

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Photo Reviews

Z

Zidas

9/27/2022

I was hesitant about ordering a wedding dress online but i decided to do it anyways and so glad i did! The dress didnt take to long to get here. It came in a bag folded up and stuffed in the bag not ideal but it is what it is. The only down part of the dress was the zipper. For some reason the zipper kept getting stuck on the material and had to go get it fixed. Other than that the dress is beautiful looks expensive material doesnt feel to cheap i really loved it overall! Glad i took the chance.

K

Keyonna Clayton

9/11/2022

Dress is very well made size is a little off had to get alterations to let out a 1/2 on the sides so it would zip up, but the dress is exactly like the pictures the material was a little heavy but a good heavy. The only thing I thought could have been better was the split, it kept getting lost in all the fabric.( less fabric around split area) Dress was a plus plus

R

Robyn

9/9/2022

Very satisfied with this dress! it is absolutely beautiful!

D

Daja B

6/13/2022

The dress look just like the pictures! This is definitely worth it! You don’t have to spend thousands of dollars to look like you did ! I added a crinoline under my dress to make it more puffy. I also added a belt to the dress.

N

Natalya

6/12/2022

I ordered this dress fully aware it may not look like the picture posted. Boy was I surprised ! This dress was perfect ! I put it on and it fit like a glove, and I felt like the most beautiful bride. I received so many compliments on how elegant the dress was. One of my closest friends couldn’t believe I actually got it online. If you’re considering it, BUY IT!!

S

Siorkiris

6/12/2022

I was very hesitant to buy this dress but I loved it. It looks exactly like the picture. The fabric is very good quality. I ordered a size 4 (I’m 5’5 140lbs) the dress was a bit long but I ordered last minute so I didn’t have time for alterations but it was beyond my expectations! Buy itt

K

Kadey

6/8/2022

The quality of the dress is astonishing! The top was not at all itchy

K

Kay Klimas

5/16/2022

I am so unbelievably happy with how I looked & felt on my wedding day. This dress is so flattering, comfortable & timeless! I got so many compliments! Costumer service was excellent, dress came in fast & was easy to have altered.

A

Aletha Daye

5/9/2022

I love the dress it was absolutely BEAUTIFUL!!! I was amazed with the quality of the dress. I was nervous that my dress wouldn’t come in time but it actually came in a timely manner. Customer service stayed in touch with me to make sure my measurements were correct. Would highly recommend Hebeos to anyone getting married soon.

K

Keisha

4/26/2022

I am amazed at the quality of this dress! It's beautiful and it only took 2 weeks from ordering to be delivered to my door! I'm excited to find a veil to match my wedding dress now. Thanks hebeos!

N

Nika

3/3/2022

Love Love Love the dress.

A

Annette

3/1/2022

I was so surprised that this dress was just as beautiful as the photo. I had to take it to the tailor to get it a size bigger but there was no issue to do that. The material is heavy, many layers. The quality blew me away.

Only issue i had was not getting shipping info sent to my email. i had to message the store. Their response said be patient and that the order had already shipped.

Dress arrived quickly and turned out beautiful.

S

SUMMER

1/28/2022

I can't believe how beautiful this dress is. Looks very classy, elegant and expensive. I was actually a little worried when buying the dress, but they exceeded my expectations! I felt like a princess on it.

m

munce

1/11/2022

The dress is beautiful. Exactly what I wanted. It's so well made, fits perfectly and makes me feel like a princess. I highely recommend!

C

Christina

1/6/2022

Love this dress. My only issue is that it’s a little tight in the waist area. But I absolutely love this dress it far exceeded my expectations

k

kelse

1/5/2022

Fantastic experience all around!

k

kelse

1/5/2022

I love this dress! It fit a little bit bigger than expected. It is great quality, and it came extremely fast! I would definitely order from here again and currently searching for my bridesmaids

j

jampro

11/21/2021

I Love Love Love this dress. I gave my measurements and it fits perfectly!

M

Murphy

11/1/2021

Words cannot even describe how beautiful the dress is. It was worth the money I spent on it. I sure will be a beautiful bride on my wedding day! Thank You!

l

lplmt

10/24/2021

beautiful dress, very well made. gorgeous details, i love it i need to order a customized size so i can wear it but it will be so worth it.

Katie

10/4/2021

The dress is beautiful and exactly what I wanted for our last-minute ceremony. I had to have a few alterations made after it arrived but not too many. It was delivered really fast!

H

Hall

9/22/2021

The dress was perfect! I got so many compliments. It was so easy to get exactly what I wanted!

G

Gemma

9/20/2021

The dress was BEAUTIFUL and exactly as pictured!! I had some very minor alterations (as you would with any wedding dress), and even the seamstress was commenting on how well made the dress was. I couldn't have been happier with it! Thank you!!

m

mckela

9/16/2021

I'm very satisfyed with the dress! Looks just like the photo. Overall very nice dress and would recommend!

Slrtaz

9/12/2021

Beautiful!! I'm so happy with my dress, it is perfect and the quality is amazing. I was a little apprehensive purchasing online but this dress far exceeded my expectations! Thank you!!!

r

rachie

9/1/2021

wow what can I say! Not only was the service amazing, but the dress is beyond beautiful! Fast delivery and amazing gown! thanks again!

c

cristina

7/31/2021

An absolutely PERFECT fit and so beautifully detailed! I could not have dreamed up a more perfect wedding gown! Would recommend this seller 110%!

V

Valerie Aker

12/2/00-1

The only thing I would want is a more volumed skirt. It doesn’t come out as well as the model photo. However it is a great dress.

A

Amanda luna

5/20/2022

Everything I was looking for. Very simple yet very elegant. I couldn’t of been more happier with the dress. I got so many compliments! Do not hesitate to buy!

K

Katy

5/15/2022

Although it took a lot longer to ship then it said, it took about a month and a half, when the dress came in I was so happy with how it looked, if I saw this dress in a bridal store I would have paid more then 800$ for it, it’s extremely cheap for how good the quality is! I highly recommend this dress if your looking for something simple yet elegant!

L

Leslie Jimenez

4/28/2022

The dress is gorgeous, the dress arrived three days before the actual arrival date which is even better. I would recommend getting this dress for your special day!

o

oliviaclh

2/18/2022

Absolutely amazing. Fit me perfect.
Honestly all girls say you just know when a dress is for you, well ordering on hebeos did not disappoint. I had everyone in tears when I tried this one on, super fast shipping.
10/10 from me.

L

Laura

2/12/2022

Fits like a glove, quality is amazing!!! I was very scared to order a dress on line as I haven't even tried on any dresses. I went with a smaller size with the hope to loss weight before the day so glad I did!

K

Ktarlton

1/30/2022

Ordered for my daughters up coming wedding quality is great size is fantastic, great value for money, the detail is exceptional!

m

mathey

1/24/2022

The dress is very beautiful and it will be perfect for our wedding. I ordered custom size and it fits perfectly and I am really satisfied with the quality of the dress. I received it in less than a month.

r

ryma

1/5/2022

Completely obsessed the fit was perfect I order a size 18 after checking measurements. Details don't feel or look cheap it has 3 layer so definitely not see threw. Attention to detail was very impressive for the cost. I am 6 foot tall so the length was perfect for me. Actually cried when I put it on and cannot wait to get married.

a

amandaneros

1/3/2022

Beautiful dress. The material is lovely. I was worried about ordering a dress online but I am very happy with the whole process. The dress I beautiful. I will get it slightly altered to fit but happy

J

Janice

1/2/2022

This dress looks amazing!!! Beyond what I expected. The color & details are very nice. I used my measurements, it fits me like a dream, I feel so comfortable in it! I couldn’t be happier! I highly recommend

J

Janna

12/31/2021

This dress is stunning ever single person was in love with this.

I couldn't choose a better one.

t

trzl6

12/24/2021

The dress arrived more quickly than I expected.
I had a custom made dress and it fits perfectly.
The quality is very good for the price.

c

camilla

12/14/2021

Dress arrived quickly and as described! I ordered a custom size and it fits great! Overall, excellent quality for the price! Would recommend purchasing this dress

m

marialebrun

11/26/2021

I am absolutely in love with this dress! i was nervous ordering online but i am so glad i did!

J

JTN

11/20/2021

I was really anxious about purchasing a wedding dress online, but the dress is beautifully made and is great quality for the price. I purchased a standard size but it came up too long for me, I contacted the customer service team who were fantastic and offered me a partial refund to contribute towards the alterations. Great service and communication, I would definitely purchase from the company again and recommend to others.

p

picart

11/11/2021

very satisfied with this dress it is absolutely beautiful! I honestly can not wait to wear it on my big day ❤

K

Katie

10/20/2021

This dress was absolutely perfect for my beach wedding in Australia. I'm usually a size 10 but after reading some of the other reviews I decided to get a size 12 and the fit was perfect. For the price I wasn't expecting the great quality it actually was. It was lined very well and quiet heavy. I also purchased a diamanté belt to wear on it. I had my dress about 10 days after I ordered it which was super fast.
I would definitely order from this site again

a

ayaminor

10/17/2021

Absolutely beautiful! I had it custom made and it fits perfectly! Amazing quality and really flattering. You know a dress is right when you don’t want to take it off!
I, as others was sceptical about ordering a dress online. I already had a designer dress but couldn’t move in it. This has surpassed all my expectations

M

Maddie

10/7/2021

I am in love with this dress!!! And the amount of the dress is ridiculous for what it is! The back detail is beautiful. I ordered a 14 and it fits like a glove! I cannot wait to wear this next year!!!

r

rachelle

10/2/2021

I am so satisfied with the quality of the dress. So happy to have decided to buy at hebeos- though i admit i was hesitant because its my first time. The quality is amazing, i am surprised in a good way.

s

scottie

9/30/2021

Couple of weeks ago got this amazing wedding dress! I was very skeptical whether to order it online, but during the covid it was the only option. So i ordered and i was surprised how beautiful it was,the material is well made and it fits perfectly.

R

Robyn

9/6/2021

This dress is absolutely beautiful! I got mine with custom sizes and everything fits perfectly. The color is stunning, the detail is stunning. Super satisfied. I would highly recommend this!

F

Fararanto

9/5/2021

This is a super comfortable high quality dress that looks amazing!!! The dress comes super long for me so i get it hemmed to the correct length. The rest of the dress fit perfectly.

k

kassietill

8/28/2021

Such a stunning wedding dress I was so happy when I received it shipping was less then 10 days which was good I was worried about going online to buy my dress but it turned out pretty well!

A

Ali

8/27/2021

Very satisfied with this dress! Got a size 6, and did have to do some alterations (my mom is a seamstress, but if you don't have someone like that on hand, I'd suggest a custom size). Loved the back, and loved the length! No one would have had guessed how inexpensive it was!

V

Veronica

8/24/2021

Absolutely perfect. Could not have found a dress so perfect anywhere else! Shipped much quicker than I thought it would and it fit like a glove and brought me to tears when I received it.
See More

Get $20 Rewards with 3 steps from Hebeos:

1.Please upload photos that you are wearing the dress by order.

2.If your photos are approved, they’ll be live on site. And you will get a $20 Rewards via Paypal within 1-7 working days.

3.The explanation and right to use the photos will be final in Hebeos.com.

Product Inquiry

Ask a Question

By Brittany

Jan 09,2022

Q: Does this dress come with a split?

A:

Hebeos:

The hem of the dress comes with a split, dear.

By Eva

Jan 26,2022

Q: Hello! My question is that, is the skirt look like on the model pictures? I worry about the skirt part is not as big on the pictures. And can you make it for big breast like DD cup? Thank you for your answer.

A:

Hebeos:

Yes,you will get the dress as shown in the picture, custom size is available in the size option and it is more accurate to fit your body.

By Maria

Jan 28,2022

Q: Can satin beaded spaghetti strap be added?

A:

Hebeos:

Yes.We do custom made service,if you have any changes , please tell us in the NOTE section.and custom made items are not returnable. Your understanding and cooperation would be greatly appreciated.

By Aletha

Feb 24,2022

Q: Do I need to be sized before I order?

A:

Hebeos:

Yes.We do custom made service,if you have any changes , please tell us in the NOTE section. custom size is available in the size option and it is more accurate to fit your body.

By Babygsmiles

Feb 28,2022

Q: I really love this dress and want to order it however my fiancé and I are plannig to elope. Is it possible to get it customized without the train?

A:

Hebeos:

Yes, we offer custom size and we can do some tiny alterations according to your requirements, you can contact our customer service through service@hebeos.com

By Janaya

Mar 07,2022

Q: How long is shipping and can the back of dress be made to corset instead of zipper ?

A:

Hebeos:

Hi, Shipping Time: 5-8 days and the back style can't be changed. You can choose custom size which allows you to use your measurements.

By Rae

Mar 15,2022

Q: Is there any way I can see the dress in ivory and champagne?

A:

Hebeos:

Hi, here're the pictures from our workshop.

By Ashley

Mar 15,2022

Q: Does this have pockets?

A:

Hebeos:

Hi, it has no pockets, but if you want pockets, you can contact our customer service through service@hebeos.com

By Lyssypu

Mar 13,2022

Q: Can pockets, a bustle and buttons down the back?

A:

Hebeos:

Yes, we offer custom size and we can do some tiny alterations according to your requirements, you can contact our customer service through service@hebeos.com

By Shirley

Apr 27,2022

Q: Hi, can you add corset?

A:

Hebeos:

Yes, we offer custom size and we can do some alterations according to your requirements, please contact our customer service through service@hebeos.com with your order number to make alterations.

By Connie

May 18,2022

Q: Hi! How long would it take to ship this custom size to Miami? Is it possible to see the difference between white and ivory? Thanks

A:

Hebeos:

About the processing time,please take a look on https://www.hebeos.com/delivery-guide.html here it is the ivory and white

By Melissa

Jun 07,2022

Q: Hi can I add detachable sleeves like this with same satin material ?

A:

Hebeos:

Yes.We do custom made service,if you if any changes , please tell us via our email after you make the payment.

By Taylor

Jul 19,2022

Q: Hi! Could I see the white & ivory? I cannot decide on color. Also, is there boning in the top?

A:

Hebeos:

Please check theh prevous message By Connie May 18,2022

By Yosbu

Nov 30,2022

Q: Hi! What’s the length of the train? How long is it? I’ve seen pictures in the reviews but it some of them it seems the train is long and in some others it seems it’s not. Can you please clarify? Thanks

A:

Hebeos:

It is 15-30 cm,depends on the size of the dress.

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Your Recent History
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    Sale Price: $136.00

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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Review your order and click Checkout.
3. Confirm your shipping details and payment method, click Place Order.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.

3. How can I track my order status?

We will send you an email once your order has been shipped. Please Sign into ‘My Account’ and click ‘My Orders’.
You can also click this link to track your order.

4. When will I receive my order?

You can calculate a delivery estimate by taking the processing time and adding the shipping time. The processing time is 12-15 days for Prom, Evening, Homecoming & Special Occasion Dresses, and 15-18 days for Wedding Dresses. You can check the tailoring period on the product page. It takes about 3-8 working days for the package travel from our factories to your destination, the exact shipping time is based on the shipping company (UPS, DHL, TNT, Fedex, etc) standard and the shipping method you have chosen.

Product - +

1. What is the best way to choose my size?

Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself. To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order Color Swatches to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, please contact our customer service first before you buy this color swatches. You can't buy this item more than 2 in the shopping cart.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a note in the Special Instructions column when placing the order.

5. Can I change the design of a dress?

Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to chat now or email us.

Payment - +

1. What methods of payment do you accept?

You can pay for your purchase with all major Credit and Debit Card, or place an order with pre-payment and contact our support for available pre-payment option which includes Bank Transfer, Western Union, and MoneyGram.

2. Is my payment secure?

Definitely yes! We use the highest industry standards to secure our website and the payment process. Hebeos.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).

Delivery - +

1. Where do you ship to?

We ship worldwide. There may be particular locations that we might require additional information to ship to, if so, we will get in touch with you ASAP.

2. What shipping methods do you offer?

We offer standard and expedited shipping worldwide. For drop or bulk shipping and wholesale container shipping we don't feature expedited options, please contact us if you want to order more than 100 dresses. We have great wholesale rates and your trips to our tailor workshops.

3. Can I change my shipping address?

Yes, please contact our customer service, but note that we can't change the delivery address once the shipping was already processed. Please chat now or email us. Or you can send your correct shipping address to service@hebeos.com. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

1. Contact our Customer Service to initiate the return process within 7 days upon receiving your item(s). Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact customer service at Contact Us and obtain a "Product Return" form that must be included with your package.
2. Color Errors: If the color of the item received is not what was ordered, you are qualified to get a full refund.
3. This return policy does not apply to our business resellers. Please contact us for additional instructions.

2.What is your return/exchange process?

1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order. Please include an explanation and photographs stating the reason for your return. We reserve the right not to accept the returns without prior approval from our Customer Service.
2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please keep the tracking number safe.
3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned. Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge. Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.

My Account - +

1. How I can change my email address?

Please send your request and correct email address to service@hebeos.com, or you can choose to chat now or email us. Our representatives will reply within 24 hours

2. What should I do if I forget my password?

Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.

About Hebeos - +

1. Do you have a store?

We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices. Please feel free to contact us and we are willing to give you some professional suggestions.

2. Why choose Hebeos?

We are industry-leaders who care about our customers, always striving for 100% satisfaction. Hebeos boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.