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Ball Gown Sleeveless Off-the-Shoulder Applique Tulle Sweep/Brush Train Dresses
SKU:PO16033PO1032

Market Price: $602.00

Sale Price: $168.00

(73% OFF)

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Tailoring Time: 12-15 Days Whether you choose a standard size or custom measurements, our tailors craft each dress to order. Shipping Time: 3-7 Days Your dress will be finished tailoring in around 12-15 days. Then we will ship it out via UPS / DHL / TNT/Fedex.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

The earliest arrival date is Jul 01,2021 if order placed TODAY.

Ball Gown Sleeveless Off-the-Shoulder Applique Tulle Sweep/Brush Train Dresses

 
  • Ball Gown Sleeveless Off-the-Shoulder Applique Tulle Sweep/Brush Train Dresses
 

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Descriptions

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Product Reviews

Average rating:
(base on 117 reviews)
Write A Review

Denise

6/1/2021

Rating

This dress Is beautiful!

Angel

4/5/2021

Rating

Bought it for the 2020 prom year but things got canceled because of covid. I was finally able to wear it this year and loved it. It came a bit long and I had to get a few things altered but other than that I loved it.

Amanda

5/27/2020

Rating

I bought this dress for my senior prom (it ended up being cancelled) and it was everything I wanted and so much more it was absolutely perfect and so well made. I don’t have much up top so it kept sliding down a bit I wish I would’ve sized it down an inch or two but other than that and the shipping monstrosity due to coivid-19 this dress was absolutely perfect. If you have any questions or would like to see more pictures of the dress my insta is Mandy.luvsu2

Fraliz Pichardo

4/20/2020

Rating

Feliz por la compra de este hermoso vestido, siempre recomiendo esta pagina, antes de comprar el vestido tenía, miedo de que no llegara y no fuera lo que quería para mi hija en sus 15, pero enrealidad me sorprendieron me enamoré lindo el vestido el diseño.

Kamdyn Lutz

3/31/2020

Rating

I didn't trust it at first, got my dress today (I sized everything and inch up) and my dress is gorgeous! love my dress! Thank you! Will purchase next time.

Hailey

1/15/2020

Rating

I actually fell in love with this dress as soon as I saw it. When I got it in the mail, I immediately had to try it on. It was gorgeous! Everything was perfect. I asked them to make it more puffy so it looked more like a Cinderella dress, and they did that and more! Feel free to DM me on insta if you have any questions for me! @hail.ly02
(I got the pockets altered in BTW!!)

Trinity

7/21/2019

Rating

I was so happy with my dress. Felt like a princess!!

eri.inn

6/2/2019

Rating

thanks for such a beautiful dress <3

Peyton

6/2/2019

Rating

I love that there is a custom size option so that any girl can get the dress of her dreams

Peyton

6/2/2019

Rating

I bought this dress in the custom size option and everything fitted perfect. The only very minor issue was that the sleeves were too big so I had to get about an inch taken off each side. Besides that everything was flawless. I love that the dress had hidden pockets. I got many compliments throughout the night.

Resume

5/13/2019

Rating

Due to time constraints, I ordered a size too large and only paid $65 for alterations. Smelled weird initially but was gone after I got it back from the cleaners. Purchased the hoop to give it the look from the image.

lexihayes

5/10/2019

Rating

thank you for the beautiful dress

Payton F

5/5/2019

Rating

I got my prom dress from here I ordered the long blue dress and it was beautiful I got so many compliments

Amber

5/2/2019

Rating

Definitely look at the make and delivery times before you order. We ordered for my daughter. She is 5'8" and 36" 28" 36" and a 34A bra size. Cons: We got the more narrow Tulle Netting Ball-Gown 3 Tier Floor Length Slip Style/Wedding Petticoats SKU:ZDRESS471. With 4" heels, she had to lift the dress so it wouldn't drag on the ground. We had to buy inserts as the bust area was huge on her. Also, the zipper sticks a little where the skirt and bodice meet. Pros: on the hanger it looks cheap but on, she was stopped and told she looked like a princess. aside from the zipper the dress was very well made and the materials were what I would expect for a dress in this price range.
Color: we ordered it in pearl pink and it is actually peach, darker than the picture shows. I would recommend this dress but have it custom made to your measurments.

Bridget Weaver

4/29/2019

Rating

The dress was very nice and had a lot of material. it was not as poofy as the picture, and the straps did not fit me as pictured and also had a very strong fish smell to it, other than that it was perfect.

Amanda

4/15/2019

Rating

My daughter loved her dress so much. So many people have asked where we got it from. That night a little girl called her Cinderella and she won prom queen this year.

Kenna G

4/12/2019

Rating

I got my dress two weeks before my prom date it needed a tiny bit of alteration but the quality is unlike anything you’d find in a store for the prices their asking you just need too make sure too read the amount of time they need too make the dress and make sure too leave a note giving them the date for your event

Angel

3/27/2019

Rating

I got it customized to my body but it was still very large so I had to pay $100 for alterations because of how much fabric there was. Overall the dress was super pretty. Also the dress isn’t as poofy as the picture makes it out to be.

Cat

3/23/2019

Rating

This dress was absolutely astonishing, it came in a really sketchy package but the only problem was a few strings that were easily snipped off.

Courtney W

3/22/2019

Rating

Got mine from them! Best dress I ever got

yafav.melll

3/1/2019

Rating

Stunning dress!

Lindsey

2/7/2019

Rating

Got this dress last year for prom and I absolutely LOVED it! I felt like a princess the whole night!
I ordered a size 4 and only altered the length a little

Mya W

1/29/2019

Rating

I bought a dress from y’all last year for prom. I simply loved it. It fit so well and made me feel like a princess. I got a lot of positive reviews. Thank y’all so much. I LOVED IT !

Ems

7/12/2018

Rating

I love this dress so much, gonna buy another one here(:

carrie

7/10/2018

Rating

Beautiful dress, looks just like the picture! Totally recommend

Olivia Rivera

7/8/2018

Rating

Thank you hebeos for this beautiful dress

rupkathabarua

7/5/2018

Rating

The dress fits me very well. I like my dress. Thanks!

xxfxck_thisxx

7/2/2018

Rating

They call me cinderella

Ashley N4

6/27/2018

Rating

The dress was gorgeous!

Carolyn D

6/24/2018

Rating

We would like to thank you for this dress that my granddaughter ordered from you, it can on time and we loved loved the color and the fit. Thanks for this beautiful dress

Zeynep

6/4/2018

Rating

I love this dress so much. The quality is very nice and the measurements were very accurate. I needed minor tailoring in the shoulder area because it was too big but otherwise this dress was soo pretty.

One thing is the customer service is kinda sketchy and there is no way of seeing the progress of your dress. I think this should be fixed. Also, the dress DOES NOT look like the photo. It's a lovely dress but please update the thumbnail image with a different model wearing the actual Hebeos dress because that is not your photo!! I felt the need to write this review after I saw my images from Instagram posted on here with 5 stars. This is MY REAL review! :)

I hope this helps for any future customers.

Cheyanne H

5/29/2018

Rating

I got the dress was so beautiful

Kacey Evans

5/29/2018

Rating

This was the best dress I have ever had. When this dress came in I feel in love, it was absolutely beautiful and fit me great. Thank you for making my last prom the best!

iamirisgrll

5/25/2018

Rating

Thank you so much hebeos! Felt like a real princess and got many compliments throughout the night. it was a little big but overall it was amazing I love it!!

z.e.t.r.

5/25/2018

Rating

This is what my dress looks like! Thank you so much

Victoria

5/24/2018

Rating

I loved my dress it was absolutely stunning and all the detail on it amazed me. Got compliments all night at prom, came right on time and was able to have my dress tailored in certain areas even though I had my dress custom made, but due to the weight of the dress, it kept falling so I had to get body velcro so it would stay up all night.

Thanks, Hebeos For letting me rock prom night

Sisilli Kaitlyn

5/22/2018

Rating

I love this dress so much it was perfect

DelaneyB

5/18/2018

Rating

Fast delivery, Dress beautiful fit good I recommend hebeos. Thank

meuwkat

5/16/2018

Rating

I loved my dress!! My only issue with it was been a few days late, but other than that it was great and I was told I was a princess all night. A little girl during pictures even came up to me and asked me if I was Cinderella!

HeatherB

5/8/2018

Rating

I loved this dress I felt like a princess in it. I did have to get it altered because it was way too big when I got it but other then that I loved it. I was very nervous about ordering it because I didn’t think it would look this good or get here on time it did get here before my prom but it had to be altered so I couldn’t wear it to my prom but it was done in time for me to wear to my boyfriend's prom. I got many compliments on it and really liked it I was told I looked like Cinderella.

BrookeL

5/8/2018

Rating

thanks!! it was lit

Aubsyb

5/4/2018

Rating

Thank you for making my night magical!

Sarah

5/3/2018

Rating

Absolutely beautiful dress and worth the wait. But definelty order for earlier than you need it. Mine didn't get here for a week after it was supposed to.

breanmichele

4/28/2018

Rating

Thank you!!

KimberlyE

4/24/2018

Rating

My niece in her beautiful gown!

Trace

4/12/2018

Rating

I am IN LOVE with the dress!! Although it was kind of delayed from the day I was expecting the item and it kind of smells, you could tell that it took some time making this dress. I was a little afraid at first ordering it in a different color but this company has exceeded my expectations!! Would buy from here again!!

Kristen

4/6/2018

Rating

I love love love this dress and the way it fits. It does have a funny smell when you first get it and the top portion fits kind of loose, but other than that it’s perfect.

Berkleigh

4/1/2018

Rating

Thanks hebeos!

Aubrey

3/31/2018

Rating

I have nothing bad to say about the quality of the dress or how long it took to arrive. They kept in contact with me through the whole process! I ordered this dress on March 16th and received it March 30th. So very fast delivery. The only comment I have on this dress is the smell and how it fits on the top (which could have been my own measurement problem.) but, overall I am very pleased to be wearing this dress to my senior prom. Thank you so much Hebeos. I highly recommended this site.

Zoey

3/23/2018

Rating

The dress is really cute and looks almost exactly like the picture. Has a weird smell to it thoo and was a lil big but I had my mom size me so she probably gave the wrong sizes. 8/10

Daphne A.

3/20/2018

Rating

It is super super nice quality and I love it so much. I don’t have any issue with the dress at all. The color is the same as the picture. I took my own custom measurements as well. I was nervous it wouldn’t look right on a bigger girl but I LOVE THIS DRESS.

Leah

3/19/2018

Rating

I ordered from this site for the first time for my daughters Military Ball. I have nothing but good things to say about this company. I order the dress, custom, February 16th for her ball which was March 17th and not only did I come but came 5 days earlier than expected. I also asked for slight changes like to make it a sweetheart dress instead of a plunge and they did everything I asked for. She looked beautiful. Thank you for your services. I will definitely use you guys again.

jennifer

2/18/2018

Rating

the most BEAUTIFUL princess gown

Haley

2/14/2018

Rating

I was really nervous about getting this dress online and withot many reviews, however I have received my dress and I am so happy! I ordered it in lilac which also made me nervous as I was not sure what this would look like. This dress is beautiful. It is slightly too big on the top but this is due to my own measuring error. I am beyond excited to wear this dress to my prom!

Emma

2/14/2018

Rating

My sister purchased this dress for her upcoming prom. She wanted something that was elegant and beautiful, and Hebeos certainly delivered that! She looks absolutely beautiful in this gown, and won over all the girls in our family. The dress fits perfectly (custom size) and is sewn well. We will not be going anywhere else for our dresses of all occasions. Have also referred this site to other family and friends. THANKYOU!!!

kenater

2/11/2021

Rating

This dress was amazing and came so fast! I got so many compliments on it and my date to the Gala could not take his eyes off of me!

Blair_Lewis

2/10/2021

Rating

I like the back style of this dress and I ordered a red one for my evening party. The dress is so suitable! My friends said it was perfect. Thanks a lot. I’d like to buy more dresses on Hebeos.

mary4ambit

2/9/2021

Rating

I purchased this dress for my daughter's prom. She loved the dress. She had it custom made and it fits her perfectly. Thank you!

Sharon

2/5/2021

Rating

Bought this dress in red for my daughter's prom. Was panicking as had it custom made, dress has arrived and a perfect fit, colour perfect also delivery was not long even though it was custom made. Will difinately recommend website.

nelly.eddy

2/3/2021

Rating

OMG this dress is so stunning! Love the way it looked and fits. I haven't wore it yet but i just can't wait. It is sexy but elegant.

E. Arties

1/29/2021

Rating

Love this dress! It is lightweight and comfortable to wear - and gorgeous! I love that the lace up back and adjustable shoulder straps makes it a custom fit, no matter what your body type!

Joyce Murao

1/28/2021

Rating

Most gorgeous gown ever.. will definitely be going thru this company again.. I feel like a princess in it and it's for the captain's dinner on a cruise

Katie

1/27/2021

Rating

I'm always nervous ordering clothing online, and the projected delivery was of concern as well. After contacting the seller, they assured me that the dress would be delivered much quicker than the projected date, and it certainly was!

Taylor Perez

1/25/2021

Rating

This dress is incredible! The picture doesn't even give you the full detail of how beautiful this dress is. I got so many compliments on the dress while wearing it for my wedding. I do have to say that the slit in the dress is from the belt part to the bottom of the dress. Its very long for me but still so beautiful.

Teresita Sala

1/25/2021

Rating

Very happy with this purchase. Fit is good, the corset at the back allows you to adjust the fit according to comfort.

Mrs. Cooper

1/24/2021

Rating

Thank you, Thank you, Thank you!! My daughter’s prom was yesterday and the dress was gorgeous, she got so many compliments!!

regina bell

1/24/2021

Rating

I cannot say enough great things about this beautiful gown!! The quality of the gown is absolutely amazing, beautiful fabric and impeccable construction. I sent a message to this seller after ordering my gown and sent them my measurements, and they created a custom size dress just for me.

Marianne Baker

1/22/2021

Rating

Amazing dress, I made some changes to it! Everyone loved the dress and didn’t believe I got it off Hebehos! I felt like a princess the whole night!

Renee percell

1/21/2021

Rating

Dress was a perfect fit. Purchased the size that matched the measurements we took and it was a perfect fit. Beautiful dress. Loved the fabric and color.

Christine B.

1/20/2021

Rating

My daughter loved this as her first formal dress for prom.

La Sonya Gunter

1/19/2021

Rating

The seller was AMAZING!! Kept good correspondence and made sure to get the dress to me fast!I chose Red!I am GLAD I did!!

Clarrisa

1/17/2021

Rating

Dress has a nice weight, doesn’t feel cheap or plasticky. If you have a formal event or occasion I highly recommend!

Kdenniston

1/16/2021

Rating

This dress is AMAZING. I bought it for our engagement pictures and it was absolutely perfect. It made our pictures look even more amazing.

Nell

1/14/2021

Rating

Very happy with this dress. It was exactly as described and came quickly. I am about to make another purchase as I was exceptionally happy.

Chelsey

1/12/2021

Rating

This dress is incredible! I decided to provide my custom measurements as I was falling between sizes and I was NOT disappointed. The seller was always prompt to answer any questions or concerns that I had and was extremely friendly.

Makenzie Quinn

1/10/2021

Rating

Absolutely gorgeous. I was very worried ordering online but it is gorgeous and exactly what I wanted.

Yahima Gonzalez

1/8/2021

Rating

An absolutely stunning dress, I ordered it custom fit and it could not have complimented me better!

Claudia Bryant

1/5/2021

Rating

Its just a beautiful dress! My daughter is just so happy, is well made top to bottom. I was so nervous to receive it, due that it was a online order, but is just more than what I expected, its gorgeous! Worth every penny I paid for it. It fitted my daughter just perfectly.

k williams

1/4/2021

Rating

Wonderful Experience! The dress is wonderful quality and arrived very quickly. The dress fits beautifully and look amazing.

Emily

1/2/2021

Rating

I love this dress soooooo much! It is beautiful, well made and fits perfectly! It came faster than I thought it would. All around so pleased with my experience! Thank you.

Revillon

12/31/2020

Rating

Beautiful dress. Excellent quality and tailoring. Perfect for the prom. Also they have good costumer service and the dress was shipped very quickly. They always try their best to help me. So happy and many thanks.

Olle

12/29/2020

Rating

The dress is beautiful on me. I can not believe my eyes! HEBEOS provides a great service and wonderful dresses. Thanks again! This is not my first time to get so good quality dress. Thanks so much. I will come again if needed.

Taints

12/19/2020

Rating

Hey, I just recived my dress. It's look amazing, and it's exactly what i wanted and how i wanted to look on a prom.Thank you very much. Yours faithfully.

Thelarm

12/8/2020

Rating

What a stunning dress! Truly beautiful, I can not stop staring at it. The great material makes it look unique and superior in quality. It looks just like what it does on-line.I am the big fan of the dress and will recommend the website to anyone who is looking for affordable, great looking, high quality product!

Fistic

12/2/2020

Rating

I just received my dress, it is so beautiful, so worth the money! Made so well, the quality is amazing, i will always be buying my dresses off here! ahhhh im so excited! this dress is so gorgeous and makes me feel like a princess!

Twood

11/27/2020

Rating

My boyfriend bought the dress for me and I do not know about it until I received the package. I was so happy that I receive the present on my birthday. And the dress is so beautiful. I was so happy.

Arand

11/24/2020

Rating

The details on the dress is very lovely can't wait to wear to my prom. The Size fit as expected the length is perfect will recommend it to anyone.

Meja

11/15/2020

Rating

This dress was so pretty! Great material not cheaply made at all, and a very nice quality for the price of the dress. My daughter was so happy with the color. The dress arrived very quickly.

Anyther

11/6/2020

Rating

Thank you very much for keeping your word that the dress would be here by said date my daughter absolutely loves the dress and it fits lovely can't thank you enough very very happy would definitely recommend once again thank you

Flosse

10/28/2020

Rating

I love this dress!!!!!!. Also customer service is a kind. She answered all my question. I highly recommend!!!!! Fast shipping .

Beverly

10/18/2020

Rating

Thank you so much! The dress is exactly what I wanted and for a lot less! I cannot believe it is here already. I will recommend you to anyone I know who is looking for a dress in the future. Thanks again!

Emogene

10/6/2020

Rating

Just received my prom dress!!! You would not think this dress was as cheap as it is for the quality and styles! Suits all body shapes with a nice customization, would recommend to anyone!

Katie

9/26/2020

Rating

The dress was finished well and sell made. I didn't need to make any alterations at all. I love this style, very grace and looks slim. Thank you so much for the beautiful dress.

Amingin

9/14/2020

Rating

This is a very beautiful dress. The quality is very good and the seller does a very good service. This is long to me but the fit is perfect. The length can be altered so there's really no problem with that. Color is gorgeous! Im also petite and short so for those who have average height, I don't think there's anything to worry about the length for you. I would recommend this product! You will definitely get good compliments about it!

Coloody

9/5/2020

Rating

I'm really surprised by the beauty and the quality of the dress. Its just like in the picture! I dont regret choosing this dress at all, I really recommend it!

Ramence

8/25/2020

Rating

Dress is beautiful and it arrived on time. I order it with the standard size and I was very pleased with the service and quality of this dress. I am so satisfied with the quality of your dresses. Thank you. Will order from you again if needed.

Wisecon

8/14/2020

Rating

I love this dress so much it's perfect and i couldn't have asked for a better one that's fits me and my personality. The quality of this dress is nice and they are my exact measurements because i was able to send those to the seller as well. Overall so glad i decided to go with this option and if you are hesitant i hope you read this and it changes your mind!

Sancely

8/5/2020

Rating

Gorgeous dress and AMAZING seller! I requested that certain modifications be made to the dress and the seller was super responsive and helpful. I sent in my measurements and the dress came out perfect! I’m so happy with the end result and can’t wait to wear my dress. Plus it arrived super fast. Wonderful experience from start to finish! High quality dress and a great price. You can’t go wrong. I’ll definitely order again!

Notneinme

7/24/2020

Rating

At first I was really scared about purchasing this dress but I'm so glad I made the decision to because this dress is so beautiful. I bought the dress in red and the color is better then I expected. Can't wait to wear this beautiful dress and show off how sexy it it. The customer service was awesome, really nice people and the reply are quick. Will definitely buy here again.

Barten

7/13/2020

Rating

When i saw this dress, i was afraid to order it because i thought that it would look different then the pictures or that it wouldn't fit me right. It fits me perfectly and i was complimented all night. I would high recommend them and order again from them.

Kimberley

7/4/2020

Rating

This dress is absolutely stunning. The price was amazing and the dress was amazing. It sparkles a lot. I don't normally write reviews but this dress definitely deserves one.

Eleanor Hill

6/24/2020

Rating

Wow, I love this dress. It is the most amazing dress I have gotten for my birthday. I would recommend this dress to all my friends and I know that my guy friends love this dress as well. Thank you so much for this amazing product.

Philomena

6/17/2020

Rating

What a fantastic dress! I loved it! Amazing, keep up the good work and low price and youll have a customer in me forever! Thanks!

Hannah

6/9/2020

Rating

This dress was everything that they said it was. The fit was great!!! There was glitter everywhere but, to me, it made wearing this gown an even more amazing experience! Make sure you take the time to provide your measurements for a better fit.

myles

6/2/2020

Rating

Beautifully made dress, exactly as it looks in the pictures. So impressed with the seller too, she made the effort to get the dress and communicated well. Would definitely recommend.

adriana lena

1/17/2020

Rating

We just received our custom order that was placed 1/4/20, 14 days total to have it custom made to my daughters measurements and to arrive to Northern California. I was skeptical to place my order, but gave it a shot. I’m so glad I did. The dress we ordered for my daughter sweet 16, is beautiful!! Looks very similar to the photos. Expect there wasn’t any pockets, as photo showed. However, it doesn’t matter.. we are just so happy with the outcome. The material is of good quality. It doesn’t look or feel cheap. There are no weird smells from packaging. It is perfect!! It is a little loose on the bust shoulder area, but nothing that can’t be fixed. We will definitely reorder for prom or any other special events!! I will highly recommend your website to everyone! Thank you so much Hebeos!!

Elaine

10/24/2019

Rating

This dress makes my daughter look and feel like the princess I think she is. Very nice. I will be recommending this website to others and definitely will buy again from this website in the future

akou

8/14/2019

Rating

This was exactly what I was looking for! I am so excited about this dress! The price is right and it fits me nicely

Skylenna

4/2/2019

Rating

It’s amazing I got a size 2 fit like a glove wow

Alysa

3/26/2019

Rating

I received my dress about 3-4 weeks after I ordered it, and when I emailed asking questions they answered quickly and kindly! When I received the dress I tried it on and it was amazing, looks just like the picture other than the color was a little lighter than expected.

PinkDevilKiller

3/20/2019

Rating

It wont let me post pictures but I'm in love with this dress! They did such an amazing job and I got a custom size so it fits amazingly. But once I go to prom this dress is gonna be all over my Instagram. @ima_southern_chick my prom is April 6

Tina

5/22/2018

Rating

I was so scared to spend money online for a dress but am so glad I did my research and had reviews to go off of, so heres mine! I LOVED this gown. I will say based on thier mesurments I ordered a 2, even though Im usually a 0, and ir did come in a standard 2 size. But Id rather have it too big than too small! I got it tailored and it was no issues. I got compliments on this for a week straight.

Ene

3/12/2018

Rating

Me encanto el vestido para mi hija nunca pense q me mandaran exactamente el vestido con todos los detalles q yo pedí me encanta y le doy 5 starts a hebeos.com los recomiendo es muy buena calidad

Jordan Terrell

3/6/2018

Rating

This dress came to me in perfect condition. There were slight adjustments that had to be made in the arms, but it was such a cheap fix especially with how cheap the dress was! I am in awe and cannot rave enough about this dress!

Haillie

2/13/2018

Rating

I really love this dress even though I didn't double check my size and it's too small. But it's really comfortable and it's BEAUTIFUL ... the only problem i have with it other than it's small is that... it smells weird.

Kjia - my names weird but this is a legit review

1/31/2018

Rating

I didn’t think it would come out good honestly it came and it’s not the exact same fabric on the top but it still looks great and I actually love it. It didn’t fit exactly so I do have to go and take it in a bit but other than that it came out good

Madi

1/30/2018

Rating

I love it so much
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Get $10 Rewards with 3 steps from Hebeos:

1.Please upload photos that you are wearing the dress by order.

2.If your photos are approved, they’ll be live on site. And you will get a $10 Rewards via Paypal within 1-7 working days.

3.The explanation and right to use the photos will be final in Hebeos.com.

Your Recent History
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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Review your order and click Checkout.
3. Confirm your shipping details and payment method, click Place Order.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.

3. How can I track my order status?

We will send you an email once your order has been shipped. Please Sign into ‘My Account’ and click ‘My Orders’.
You can also click this link to track your order.

4. When will I receive my order?

You can calculate a delivery estimate by taking the processing time and adding the shipping time. The processing time is 12-15 days for Prom, Evening, Homecoming & Special Occasion Dresses, and 15-18 days for Wedding Dresses. You can check the tailoring period on the product page. It takes about 3-8 working days for the package travel from our factories to your destination, the exact shipping time is based on the shipping company (UPS, DHL, TNT, Fedex, etc) standard and the shipping method you have chosen.

Product - +

1. What is the best way to choose my size?

Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself. To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order Color Swatches to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, please contact our customer service first before you buy this color swatches. You can't buy this item more than 2 in the shopping cart.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a note in the Special Instructions column when placing the order.

5. Can I change the design of a dress?

Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to chat now or email us.

Payment - +

1. What methods of payment do you accept?

You can pay for your purchase with all major Credit and Debit Card, or place an order with pre-payment and contact our support for available pre-payment option which includes Bank Transfer, Western Union, and MoneyGram.

2. Is my payment secure?

Definitely yes! We use the highest industry standards to secure our website and the payment process. Hebeos.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).

Delivery - +

1. Where do you ship to?

We ship worldwide. There may be particular locations that we might require additional information to ship to, if so, we will get in touch with you ASAP.

2. What shipping methods do you offer?

We offer standard and expedited shipping worldwide. For drop or bulk shipping and wholesale container shipping we don't feature expedited options, please contact us if you want to order more than 100 dresses. We have great wholesale rates and your trips to our tailor workshops.

3. Can I change my shipping address?

Yes, please contact our customer service, but note that we can't change the delivery address once the shipping was already processed. Please chat now or email us. Or you can send your correct shipping address to service@hebeos.com. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

1. Contact our Customer Service to initiate the return process within 7 days upon receiving your item(s). Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact customer service at Contact Us and obtain a "Product Return" form that must be included with your package.
2. Color Errors: If the color of the item received is not what was ordered, you are qualified to get a full refund.
3. This return policy does not apply to our business resellers. Please contact us for additional instructions.

2.What is your return/exchange process?

1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order. Please include an explanation and photographs stating the reason for your return. We reserve the right not to accept the returns without prior approval from our Customer Service.
2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please keep the tracking number safe.
3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned. Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge. Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.

My Account - +

1. How I can change my email address?

Please send your request and correct email address to service@hebeos.com, or you can choose to chat now or email us. Our representatives will reply within 24 hours

2. What should I do if I forget my password?

Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.

About Hebeos - +

1. Do you have a store?

We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices. Please feel free to contact us and we are willing to give you some professional suggestions.

2. Why choose Hebeos?

We are industry-leaders who care about our customers, always striving for 100% satisfaction. Hebeos boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.