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Ball Gown Sleeveless Off-the-Shoulder Applique Satin Floor-Length Dresses
SKU:PO16033PO1031

Market Price: $601.00

Sale Price: $162.00

(74% OFF)

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Tailoring Time: 12-15 Days Whether you choose a standard size or custom measurements, our tailors craft each dress to order. Shipping Time: 3-8 Days Your dress will be finished tailoring in around 12-15 days. Then we will ship it out via UPS / DHL / TNT/Fedex.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

The earliest arrival date is Dec 26,2019 if order placed TODAY.

Ball Gown Sleeveless Off-the-Shoulder Applique Satin Floor-Length Dresses

 
  • Ball Gown Sleeveless Off-the-Shoulder Applique Satin Floor-Length Dresses
  • Ball Gown Sleeveless Off-the-Shoulder Applique Satin Floor-Length Dresses
 

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Descriptions

Reviews

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Product Reviews

Average rating:
(base on 99 reviews)
Write A Review

Angelica

10/24/2019

Rating

At first i was so anxious ordering from Hebeos. I kept on asking questions starting from the quality of the dress and how long the dress will take to deliver. I researched the company and i got mixed reviews, i got good reviews and bad reviews. So i just went for it and got the dress. It got delivered to me in just 2 weeks! Earlier than what i expected. The dress is in high quality and good condition! It’s beautiful and im very pleased with it! I cant wait to wear it to my debut!

Thank you so much Hebeos!!

Fatima

8/25/2019

Rating

When I was looking for a prom dress, I ended up on this website && was immediately drawn by it. I decided to purchase it but i never expected it to turn out so good. I fell in love the moment I saw it. The only thing I did was take off the tool layer since it was a bit itchy because of my sensitive skin. Perfect dress && would definitely order from here again.

Pang

7/5/2019

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Expectations met ! ❤️ my favorite new website to get high quality dresses. I will definitely continue to purchase. My prom was amazing and I felt beautiful !

Hailey

7/4/2019

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The perfect dress

Alex Kropp

5/18/2019

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If you get custom sizing, its a blessing!!!!

Connie

5/15/2019

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Amazing dress for the price. I recommend entering your numbers for them to tailor it themselves because they nail the sizes dead on.

Moll

5/6/2019

Rating

beautiful dress

Mary

5/4/2019

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This dress was very well made, heavy and felt like it was a high end dress, everyone was surprised to find out how cheap it actually cost, I still got to wear my dream dress on a budget ❤

Kayla Favis

5/3/2019

Rating

I wanted to review this dress for a second time. I’ve had a lot of dresses that don’t keep it’s quality after the first wear or when it’s been worn to an event where you move around a lot. This dress still looked just as beautiful as it did a year ago! Last year I wore it to prom, this year I wore it to dinner in Cinderella’s Castle at Disney World in place of prom. I got so many compliments on the dress! @kaylafavis

Heaven Ramsey

4/23/2019

Rating

The gown is absolutely gorgeous and fits almost perfectly. It arrived quickly and is made with quality materials and is well made. It beat my expectations and I will be wearing it in many future pageant event's. Highly recommend!!

Josephine J

4/21/2019

Rating

My opera gown be fleek

Alexa

4/20/2019

Rating

Pros, wore this dress to prom and loved it! wearing this dress got me so many compliments and made me feel like a princess. The people in charge of making it are very active on updates and messages and the dress is true to measurements.

Cons, I am extremely short so I had to get it hemmed (I wear a size 4) but that is alright honestly.

It took the dress about 2 weeks to get here so i recommend not buying it last minute so you can make alterations if needed. Furthermore, the dress is a ballroom dress so if you were planning on driving to prom, let someone else. It was hard putting my dress in the car since it’s quite large.

I recommended buying this dress if you think it is stunning! (I bought the dress in a royal blue).

Sheila F

4/6/2019

Rating

we ordered my daughters prom dress from them ... fabulous quality and it arrived on time ... you do need to give them the time they indicate !!

Madison

4/5/2019

Rating

FOR REAL THIS DRESS IS SO TRUE TO PICTURE! I was so sketchy of the thought of ordering online, but Hebeos set me up so well. I ordered the color silver to match my date, it looks EXACTLY like the picture. I cannot fit a 0 or a 2 and it’s hard to find a pretty dress in a 00 or a 000 (very rare). So I got custom sizing. I measured the custom sizing with the shoes i’ll be wearing for prom When it came it came in a package, the dress was flipped inside out to protect the details. The only problem I had with the dress is that one of the flowers happens to be hanging by a small piece of thread, but I’m sure that happened during shipping and is an easy fix. Though the material is wrinkled and will need to be steamed, it’s so soft and comfortable, even the top part is. I wasn’t expecting the dress to be such good quality, but it’s honestly better than any $300+ dress in expensive boutiques. So ladies (or whomever) I would definitely recommend to order your prom dress on Hebeos.

Trinaty

4/4/2019

Rating

I ordered the dress in a custom size and in the color burgundy. The burgundy leans toward more of a red color. When I first tried on the dress, it was pretty big. So I had to go get my dress tailored and altered which costs me more money. The dress itself is very beautiful, but I think the custom size isn’t true to size. Also when you do get your dress it is very wrinkly due to the packaging, so I would recommend steaming it. Other than that the dress is perfect.

Na

4/3/2019

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Dress is the correct size, great material and just plain beautiful

Taylor

4/3/2019

Rating

I got this dress in pretty good timing. The only thing is I need to get it steamed and taken in a little around the waist but besides that, it’s so stunning. The detailing is very intricate and it’s done so nicely. The material is good quality and I love the color. Hebeos really took care of me! :)

Mariah Renee

3/31/2019

Rating

this dress was too fye! i ordered it for prom and i came right on time and fit perfectly

Keiryn

3/16/2019

Rating

Absolutely beautiful! I didn't like the tulle underneath so I carefully cut it off with a thread knife. I feel like an absolute princess in it. My boo and I are going to prom as Belle (beauty) and the Beast for our masquerade themed prom. And it fits perfectly! Thank you Hebeos!

Tina

3/15/2019

Rating

Awesome dress

sarai

3/14/2019

Rating

sooo stunning, i’m in loveee

rose

3/8/2019

Rating

The dress is beautiful. The detailing is definitely good for the price. The only thing that is unfavourable is the poofy layer of the dress. The poofy fabric doesn’t go all the way around the dress, so parts seem to stick out (you can see this in the picture of the skirt) and that can be quite awkward, but in the right position it will look good for pictures which is what counts. However, the quality is great and the detailing is very good.

Tereza B

3/7/2019

Rating

Thank you for that beautiful prom dress.

Kaitlinn G

3/6/2019

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I got my prom dress from here and it looks amazing

maria

3/5/2019

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Thank you for the dress is really beautiful. Perfect for my Daughter quinceanera.

Rhiannon Mcintosh

2/24/2019

Rating

This dress is way worth the money. I was scared to order my prom dress online but came just like the picture. The material of the dress is beautiful. So happy with it. This is a picture of me trying on my dress once it arrived. Can’t wait to wear it to my prom.

Jess

2/19/2019

Rating

I loved it

madisonboothey

2/18/2019

Rating

Love the dress!

Kelsey

2/16/2019

Rating

Even better than I expected. I received so many compliments the night of my prom. The attention to the little details was amazing. I loved this dress!!

Meadow

2/5/2019

Rating

I love my dress! I tried it on and it fits and it looks so beautiful! I’m so in love with my dream dress and I’m so happy that I got my dream dress I wanted

Janae

1/23/2019

Rating

I bought this dress for my year 10 ball! It took roughly 2 weeks to get to Me (Australia)! It was so much better than what I expected! Especially ordering off an online store I was a little bit nervous! But it was great quality and looked amazing! The only thing you will need is a steam iron as it comes in a small packaged bag

Emily Rumisek

1/23/2019

Rating

I got this dress for prom last year and when it came in, the dress did not fit me at all. I put in custom measurements so it could not be returned so I had to go to an outside source to get it altered. Although, I was very pleased with the quality and design and would purchase again!

Natalia S

1/21/2019

Rating

Dragon Tales

Adriana

1/16/2019

Rating

I loved my dress, It came early and fit me perfectly. I was getting complements all night of how I looked like a princess. The dress was made with very good material and had many layers. Thank you so much Hebeos!!!

Jessica W

1/10/2019

Rating

Loved the dress I got in 2018!

Karolina

1/2/2019

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I was afraid to order a dress online especially I had only 5 weeks till my prom but it came within 3 weeks even earlier then it was supposed to. I ordered it at the end of may and it came mid June. The dress came in a plastic bag and it didn’t even look like a dress because it was shaped like a ball but when I opened it, it had expanded and it was even more bigger then I expected it do be. The dress was amazing it was a bit too long for me and the waist area was a little lager too but I got it trimmed but I left the waist how it is because the prom was happening when there was a heat wave in England so I didn’t want it to be tight.

jayzilluh

12/16/2018

Rating

Wore your dress to a Christmas Ball! Thanks!!

Elizabeth

10/21/2018

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Loved the dress, was just how I imagined it to be. Like the quality and price!

manuela.dilla

10/17/2018

Rating

Love the dress!! thank you so much.

Kai Jones

9/18/2018

Rating

The dress is absolutely stunning and I get so many compliments. They can’t believe it’s from online and that high quality.

Romi

9/13/2018

Rating

Get my dress from Hebeos, thanks!

Nallely M

9/3/2018

Rating

Thank you hebeos I loved my dress

Taylor L

8/29/2018

Rating

Ordered this dress for prom last year, it was perfect!

marywitherow

7/24/2018

Rating

Perfect fit! Love it!

glowinghabibti

7/20/2018

Rating

many thanks to @hebeos.official for my wonderful dress that without doubt made me feel like an absolute princess

issi_dion

7/19/2018

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perfect dress! Thanks HEBEOS!

karimalakhlif

7/17/2018

Rating

Thank you for my dress!

keeraskinner

7/5/2018

Rating

This was my prom dress from your online shop, was amazing!!

htxx Anna

6/27/2018

Rating

Very good company. Dress arrived early and in perfect condition as expected. Reasonable prices for quality of dresses. Highly recommend!

Ariel G

6/27/2018

Rating

Really beautiful and good quality

Nicole

6/25/2018

Rating

In love with this dress from Hebeos, was a bit hesitant at first. However, my mind has been blown. Absolutely love this dress, great material and looks so expensive for a great price. Had gotten compliments, all throughout the night. If you have any questions about it dm me on ig or for more pictures @nicole.rattos

Isabelle

6/10/2018

Rating

Although i got quite worried about the shipping, it was supposed to arrive before the 30th of may and ended up coming the actual day of my ball the 1st of june, the dress is absolutely incredible, it is the prettiest one i have ever seen! I even got crowned Queen haha

Maddiseyer

6/7/2018

Rating

The dress was absolutely beautiful! Shipping was very quick!

rachel

6/4/2018

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I used the customized sizing and the dress came in nearly perfect! I had to take it in to make the sleeves smaller and shorten it by 3 inches or so. This dress is definitely worth it! It took about 3-4 weeks to come in, so order early if it’s for a special event! Worth the wait. I got compliments on it all night.

Viviann H

6/3/2018

Rating

I LOVED MY DRESS AT PROM LAST NIGHT! FELT LIKE A PRINCESS

Leyla

6/3/2018

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Amazing! Only had to alter the length and the sleeves and that’s it! Looked just like the pic- got called a princess all night! Deff meant for prom

simply Lillyyy

5/28/2018

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Thank you I loved it

Leslie Waters

5/24/2018

Rating

I ordered rushed shopping and got it a little less than two weeks. I love the dress so much it fits like a glove

KellyJS

5/22/2018

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Very Happy with our dress. Came in 5 days ahead of schedule!

JessicaW

5/19/2018

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There is a great selection on the website. The ordering process was easy, the free shipping was fast, and the product was close to perfect.

Sarah

5/18/2018

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The dress was so beautiful and elegant. It fit perfect besides the fact that I'm really short and the dress was really long plus I lost about 10 lbs before prom so it wasn't as tight. I got so many compliments on how amazing and vintage the dress looked!

EllaM

5/17/2018

Rating

The picture of the prom dress I ordered for my daughter

twinklelittlestar

5/17/2018

Rating

thank you @hebeos.official for the dress. It looks so beautiful, I danced all night in it. I looked and felt like a princess at my senior prom. I was dreaming about getting my hands on this dress and when I got it I was ecstatic and couldn't be any happier. So thank you!! And thank you everyone who made prom so magical for me!!

Katrina

5/13/2018

Rating

This dress is AMAZING. The quality is so so so great. When we got my dress we had to iron it a bit to get the wrinkles from shipping out (steaming didn’t work). It fit me very well and I got so many compliments on how beautiful and elegant it looked.

Sophia

5/11/2018

Rating

This honestly was the perfect dress. It was the perfect color and it was beautiful. I had to take it in a little bit and it was a little bit long but otherwise I absolutely loved it. I would definitely buy another dress from this company.

Maddie

5/10/2018

Rating

Overall very pleased with this dress!! At first I was very hesitant to order because ordering a dress offline for this price is scary! But I was very happy with the way it came. The only issue I had was when it came it was very wrinkled, but a quick trip to the dry cleaners fixed that. Also with this dress keep in mind it does come with a hoop skirt and I would recommend WEARING IT. The dress looks so much better with it although you don’t have to if you choose not to. I didn’t have any problems dancing or walking in the dress. It is a bit puffier because of the skirt but wasn’t as much of a hassle as I expected. Very happy and will order off this site again!!

Madison

5/7/2018

Rating

Already wrote a review, but I loved it so much I'm writing another one. YASSSS

Maria

5/6/2018

Rating

Did custom sizing and it came just a tiny bit big but overall this dress came out amazing. I was so in love with the detailing. Looks like whoever made it put so much time and effort into it without making it arrive late to my location. I loved the color and everything. Thank you Hebeos.

KennedyA

5/4/2018

Rating

I got mine, loved it!

ayeeeash15

5/4/2018

Rating

Thank you for the gorgeous dress! Absolutely loved it!!!!Came exactly how I pictured it and fit beautifully

Kat

5/1/2018

Rating

I absolutely love it

CourtneyW

4/27/2018

Rating

I got mine! My dress was amazing and I loved it!

Grace

4/26/2018

Rating

I’m going to try and help as much as I can, for those considering this dress. The first picture is what it looked liked when it shipped, and the second is it after being hemmed and ironed. Honestly I was SHOCKED when the dress came in. I ordered it in burgundy size 2 with no custom measurements, and the torso fit perfectly - something I never expected. The length was long, but that literally was the only problem. I think there are slightly different versions of the dress, because some reviews show it differently, at least from what I’ve noticed. The one I received, however, looks almost exactly like the picture promoted. I think the only difference is that mine doesn’t have as many flowers, which I actually personally prefer. It shipped in 10-or-so days, and the packaging at first looked a little sketchy but there’s so many layers of plastic wrap that the dress is protected. The quality of it as a whole is mind-blowing and I’m still in shock that I ordered this online haha. Whoever made it, thank you, and if you’re considering purchasing, this dress is SO BEAUTIFUL AND I ABSOLUTELY RECOMMEND. Hemming is a must, but it’s so worth it.

tinaturtle

4/26/2018

Rating

Love the gown gorgeous great quality! I had to get it altered because I order the wrong size but LOVED IT in general!

LeslieW

4/19/2018

Rating

I got my dress last week and I couldn't be happier with it. Fit like a glove and super good quality. Just need to be hemmed a bit so I wouldn't trip

Kayla Favis

4/17/2018

Rating

Dress came in a bit too long, so I had to get it hemmed. But the overall quality of the dress is beautiful! Even the tailor was surprised to hear I ordered it online. The detail on the bodice is so pretty, and the material flows so nicely. I would seriously recommend getting this dress!

Pierce

4/16/2018

Rating

I had an amazing night at my prom. Thank you for the amazing dress I loved every stitch of it!

anairblc

4/16/2018

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The dress is exactly as the picture shows

Skenny Massie

4/7/2018

Rating

This dress is stunning

Madison

4/6/2018

Rating

I just received my dress today and I am MORE THAN HAPPY!! The dress is a little long and a bit big on my waist but that might be either because I don't know how to measure myself correctly or that my body is awkward. I've been looking up all of the reviews on Hebeos and I was very skeptical about buying a dress online since a lot of people had mixed experiences. I looked up YouTube videos, their Instagram, and finally I decided to buy the dress. It came within 3 weeks and emailed me about everything I needed to know (shipping date, tailor time, etc;). The dress has such beautiful fabric and left me completely SHOOK YAS. I wanted to avoid having to go to a store to buy a dress because it's a pain in the goods and most places NEVER have my size in pretty dresses. I am so happy and will most def blow my boyfriend away! Please buy this dress you will not regret it!!

Kat

4/5/2018

Rating

I bought this dress for my boyfriends prom and I absolutely love it

Emmaaa24

4/1/2018

Rating

I got the dress a few days ago, it is absolutely stunning!! the only thing that is kinda iffy is the sleeves because it seems like there should be more flowers and detail on them, and it’s a little big in the waist, but overall it was 100% worth the money. thank you hebeos!! it is gorgeous!!

Savanna

4/1/2018

Rating

This is the most beautiful dress I’ve ever seen. It came in early and with a hoop skirt. It’s fits perfectly and it’s just all around the best thing every. 10/10 would 100% recommend. I love this dress and officially love this website. Thank you so much.

Jordan

3/30/2018

Rating

The dress is beautiful! I got it in dark green and it looks just like the picture! I received the dress in 20 days, and I am very happy with my order! It also came with a hoop skirt which I was not expecting!

Bekah

3/17/2018

Rating

I love my dress.

Madi

2/11/2018

Rating

The dress came And i love it sooooo much, Its a lil big, But i Found someone Who Can fix that.
But i LOVE IT SO MUCH. Im telling everyone to buy dresses from you.

Samantha

12/2/00-1

Rating

I bought this dress for a local pageant and it looked amazing on me! I got tons of compliments and no one could believe that this great of quality could come from online

Mahar

8/12/2019

Rating

This dress is soo beautiful! fits perfectly and 100% worth the price. The colour shade of the dress is a bit brighter red then darker but overall its stunning.

Hailey

7/4/2019

Rating

I was alittle hesitant to get a dress online but I was really suprised on how perfect this dress was. I ordered ny dress towards the end of March and got it in the beginning of April. I got the dress tailored to my size and everything came perfect. The dress has a little tulle to puff out the dress, its alittle short but it unnoticeabl. I will definitely be getting another dress from here for my senior prim

Ivan

4/23/2019

Rating

I don’t know much about dresses, but my daughter loved the quality of the stitching.. I loved the price and we were able to track the dress from china threw the whole proses.. Bery Please will be buying all formal dresses here in the future..

JulieLY

3/10/2019

Rating

I bought this dress for my wedding (second one beside my traditional white). Love the dress. Got lots of compliments. I did get it in custom size and I got skinnier so i should have taken it down a size but everything still was fine. The shoulder was a bit big but seems like everyone had that problem as well. Thank you and i would definitely recommend the dress.

Ill have to upload an image later

Hollie

1/10/2019

Rating

Absolutely beautiful dress! My daughter loved it so much!

Alexis

11/25/2018

Rating

OMG I am like soooo obsessed with this dress, it's totally crazy! I showed it to Aunt Mary, and she totally freaked! I think she was a bit jealous, too. The dress fits me like a sock and I absolutely adore it! Id wore it to junior prom and omg I think my crush was staring me the whole time! I'd definitely order from this site again!

Ajla

5/27/2018

Rating

This dress is absolutely gorgeous. I ordered two dresses from this site and I was a little worried at first because it was my first time buying from this site. Also, I took a huge risk because it was for my senior prom. I am so pleased with this dress and the second dress they are absolutely beautiful. WIll recommend to everyone who’s looking for a dress! 10/10

Sarah

5/14/2018

Rating

I ordered this dress for my senior prom, it’s an absolutely beautiful dress. I got custom size and it was a little big up top but it was an easy fix. Would highly recommend this site and or this dress.

Rebecca

5/10/2018

Rating

So I was super skeptical about ordering a formal dress offline, especially given the mixed reviews on this website. But I have to say, the dress is exactly like the picture. Beautiful details and color. I ordered it on April 26th and got it on May 9th. It wasn’t supposed to be here until the 11th. So that was a huge plus. I chose to do the custom measurements instead of picking a size. It is about a foot too long so I will have to hem it, I put it in my correct height so I’m not sure why they thought It needed to be that long. And the bodice is a little too big but nothing I can’t fix with some safety pins. Overall, I am super satisfied with my order and will definitely be back again if I need a formal dress. If you are thinking about ordering, I would adjust the height to maybe 6in below your normal height unless you don’t mind getting it hemmed. Hope this helps anyone on the fence about buying!

Becka

4/26/2018

Rating

I love this dress!!! I ordered a 12 to 14 I’m usually a 11 if you are going to order this dress get 2 sizes up expecially if u have a bigger bust!!! But very worth the money so beautiful

Leslie

4/11/2018

Rating

Beyond stunning, was perfect when it arrived. The shipping was quick and customer service was spectacular. The dress fit like a glove and looks exactly like the picture. I'll put a photo up after prom but I'm so happy with what I got!

Gina

3/14/2018

Rating

I’m an foreign exchange student and I ordered this dress for my upcoming prom and gosh dang it, this dress is so beautiful and looks so nice! Exactly like the picture. So happy I ordered it.

It’s a little big around my boob area and a little bit too long too but I’ll get that fixed. 10/10 would recommend.
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3.The explanation and right to use the photos will be final in Hebeos.com.

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1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Review your order and click Checkout.
3. Confirm your shipping details and payment method, click Place Order.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.

3. How can I track my order status?

We will send you an email once your order has been shipped. Please Sign into ‘My Account’ and click ‘My Orders’.
You can also click this link to track your order.

4. When will I receive my order?

You can calculate a delivery estimate by taking the processing time and adding the shipping time. The processing time is 12-15 days for Prom, Evening, Homecoming & Special Occasion Dresses, and 15-18 days for Wedding Dresses. You can check the tailoring period on the product page. It takes about 3-8 working days for the package travel from our factories to your destination, the exact shipping time is based on the shipping company (UPS, DHL, TNT, Fedex, etc) standard and the shipping method you have chosen.

Product - +

1. What is the best way to choose my size?

Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself. To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order Color Swatches to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, please contact our customer service first before you buy this color swatches. You can't buy this item more than 2 in the shopping cart.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a note in the Special Instructions column when placing the order.

5. Can I change the design of a dress?

Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to chat now or email us.

Payment - +

1. What methods of payment do you accept?

You can pay for your purchase with all major Credit and Debit Card, or place an order with pre-payment and contact our support for available pre-payment option which includes Bank Transfer, Western Union, and MoneyGram.

2. Is my payment secure?

Definitely yes! We use the highest industry standards to secure our website and the payment process. Hebeos.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL).

Delivery - +

1. Where do you ship to?

We ship worldwide. There may be particular locations that we might require additional information to ship to, if so, we will get in touch with you ASAP.

2. What shipping methods do you offer?

We offer standard and expedited shipping worldwide. For drop or bulk shipping and wholesale container shipping we don't feature expedited options, please contact us if you want to order more than 100 dresses. We have great wholesale rates and your trips to our tailor workshops.

3. Can I change my shipping address?

Yes, please contact our customer service, but note that we can't change the delivery address once the shipping was already processed. Please chat now or email us. Or you can send your correct shipping address to service@hebeos.com. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

1. Contact our Customer Service to initiate the return process within 7 days upon receiving your item(s). Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact customer service at Contact Us and obtain a "Product Return" form that must be included with your package.
2. Color Errors: If the color of the item received is not what was ordered, you are qualified to get a full refund.
3. This return policy does not apply to our business resellers. Please contact us for additional instructions.

2.What is your return/exchange process?

1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order. Please include an explanation and photographs stating the reason for your return. We reserve the right not to accept the returns without prior approval from our Customer Service.
2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please keep the tracking number safe.
3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned. Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge. Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition.

My Account - +

1. How I can change my email address?

Please send your request and correct email address to service@hebeos.com, or you can choose to chat now or email us. Our representatives will reply within 24 hours

2. What should I do if I forget my password?

Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.

About Hebeos - +

1. Do you have a store?

We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices. Please feel free to contact us and we are willing to give you some professional suggestions.

2. Why choose Hebeos?

We are industry-leaders who care about our customers, always striving for 100% satisfaction. Hebeos boasts both unique aesthetic taste and professional manufacture and there is no need to worry about your purchase. What if you're not happy with your dress? No worries! Our return policy is one of the best in the industry. Online dresses shopping just got easier. We promise to offer you the best quality from the purchase until the delivery.